3 Best Practices of a Great Community Builder with Joe Huber (GMT140)

Building a community for a brand can become a strategic moat. Not only is it a space for a brand’s most loyal fans to give new ideas about the product or service, but it’s also where they can be mobilized to advocate for the company.

In this episode, Joe Huber, Customer Community Strategist at Sprout Social shares his three best practices to building a thriving community of customer advocates.

In episode 140, you’ll learn:

  1. The relationship between customer experience and community
  2. How to build thriving spaces where people ask questions about the product with one another
  3. How you can layer community members’ public feedback into the product design
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About Joe Huber

Joe Huber is the Customer Community Strategist at Sprout Social.

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